Privacy Policy

Effective: 11/23/2023

Momentum Labs, Inc. (“Momentum”, “we”, “us”, “our”) helps revenue teams work deals efficiently using automation, AI and a deep integration with Salesforce and Slack.

This Privacy Policy describes how we handle the personal information of website visitors and current and prospective customers that we collect in connection with our website, app, and our related services.

This Privacy Policy does not apply to personal information about our customers’ end users or authorized users that we process on behalf of our customers. We process this information as instructed by our customers, in our capacity as a service provider/data processor, in accordance with the terms of our customer agreements.

These terms are further governed by the terms of the Data Processing Addendum (“DPA”) found at https://momentum.io/dpa.

Personal Information We Collect

We collect the following categories of information that you provide:

• Contact details, including your first and last name, phone number, and email address.
• Company information, such as your company’s name and location.
• Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
• Marketing information, such as your preferences for receiving communications about our services and publications, and details about how you engage with our communications.

Information we obtain from other sources

We may obtain your personal information from other third parties, such as marketing partners, data providers, and publicly available sources.

Automatic data collection

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our services, such as:

• Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and
• Usage data, such as pages or screens you viewed, how long you spent on a page, browsing history, and access times. We may collect this information using cookies and other similar technologies. Cookies are text files that websites store on a visitor‘s device or in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.

How We Use Personal Information

We use personal information for the following purposes:

To provide our services.

This includes:

• Administering, hosting, and operating our services;
• Sponsoring events, contests, and promotions;
• Communicating with you and responding to any inquiries you may have;
• Personalizing your experience with the app and our communications, and making recommendations to you based on your choices and interests; and
• Analyzing your use of our services to allow us to evaluate and improve the services.

For research, development benchmarking, and improving our services.

We may use personal information to analyze and improve the services, identify trends, and operate and expand our business activities. We may also create aggregated, anonymized, or other de-identified statistics, which we may use for lawful business purposes, including for analytics, forecasting, and strategic planning.

For marketing and advertising

• Direct marketing. We may send you direct marketing communications, including, but not limited to, sending newsletters or publications, and notifying you of promotions, offers and events via postal mail, email, telephone, and other means.
• Interest-based advertising. We may engage third-party advertising companies to display our ads on their online services. We may also share information about our users with these companies to facilitate advertising for our services to them or similar users on other online platforms.

For compliance and protection,

Including to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of our services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Disclose Personal Information

We may disclose personal information to:

• Affiliates. We may disclose personal information to our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
• Service providers. We disclose personal information to companies and individuals that provide services on our behalf or help us operate our services or our business.
• Professional advisors. We disclose personal information to professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
• Business partners. We may disclose personal information to business and channel partners, resellers, and distributers for these partners to use for their own marketing and business purposes.
• Advertising partners. We may disclose personal information to third-party advertising companies.
• Authorities and others. We may disclose personal information to law enforcement, government authorities, and private parties.
• Business transferees. We may disclose personal information to acquirers and other relevant participants in business transactions involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Momentum or our affiliates.

How Long We Keep Your Personal Information

We take your privacy seriously. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide our services, comply with legal obligations, and resolve disputes.

Your Privacy Choices

Unsubscribe from direct marketing communications.

You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communication we send you. You may continue to receive service-related and other non-marketing communications.

Online tracking opt-out.

There are a number of ways to opt out of having your online activity and device data collected through our services.

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising.

• Using privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features.

• Google Analytics. We use Google Analytics to help us better understand how people engage with our services.

• Platform opt-outs. Some advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising.

• Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies.

If you wish to request the access, transfer, and deletion of your personal information, you may contact us at any time by sending a request to legal@momentum.io.

Data Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

If you identify a security vulnerability on our website, please report it immediately to security@momentum.io.

Children

Our services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through our services from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it. If you believe that we might have any such data, please contact us by e-mail at security@momentum.io.

Other Sites and Services

Our services may contain links to websites and other online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you.

Contact Us

You can reach us by email at hello@momentum.io.

Momentum Labs, Inc.

447 Sutter St

Ste 405 PMB 257

San Francisco, CA 94108